Thank you for visiting our website at Cactus Foundation (“Website”). Your privacy is
important to us, and Cactus Communications, including its subsidiaries and affiliates (“CACTUS,” “the Company,”
“we,” “our,” or “us”) is committed to protecting your privacy whilst providing a personalized and valuable
Here at Cactus Foundation, we are committed to safeguarding your data while rendering our professional
services. This Website comprises a portfolio of services and products offered by Cactus Foundation that operates
through various group entities including, but not limited to, entities located in Singapore, India, Japan,
China, South Korea, Denmark, the United Kingdom, and the United States.
to make an informed choice regarding use, access, and correction of your Personal Information.
1. Personal Data That We Collect
We may collect from you your personal data when you provide us with it, for example in response to a survey,
when you apply for a job, register for events, register for personalized services, request information about
products, use our services, or request customer support. Personal Information such as full name, gender, date of
birth, country location, postal address, zip code, job title, company information, e-mail addresses, telephone
numbers, commercial information, such as purchase history and referral source, payment information (including
bank and other details) billing address, and work and education profile. This data may include IP address,
operating system, and browser type. We also collect data relating to your personal preferences with regard to
the journals you like to read, your most preferred published papers, etc. (“Personal Information”). We do not
intentionally collect more personal data than described here. However, if you at your choice, intentionally or
unintentionally disclose some personal data other than the description provided in this paragraph then such data
third-party service provider or publicly available data source.
We do not collect any special categories of personal data about you (such as details about your race or
ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union
membership, information about your health and genetic and biometric data). Nor do we collect any information
about criminal convictions and offences.
The Website may contain links to other sites. Cactus Foundation is not responsible for the privacy notices or
the content of such third-party websites even if:
You accessed the third-party website using links from our Website; or
You accessed our Website using links from a third-party website.
2. How We Use Your Personal Data
As a Data Controller:
Personal Information to any third party without your explicit consent. In addition to the uses identified
partnership, or employment request; (b) send to you information that we think may be of interest to you by post,
email, or other means; (c) send you marketing communications relating to our business, current services, new
services or promotions; (d) respond to an enquiry, question, or concern that you may have raised; (e) perform
analytics and create a database to improve your browsing experience and enhance the functionality of our
services; or (f) send you on email or by any other means a suggested reading list based on your personal
preferences submitted to us.
We may share Personal Information with trusted service providers or our affiliates for payment processing,
supplementing the information you provide us in order to provide you with better service, account
administration, perform statistical analysis, provide marketing assistance, host the Website, index user profile
pages and usernames as part of the URL, technical and customer support. Any third parties receiving your
Personal Information from us are prohibited from using your Personal Information except for these purposes, and
they are required to maintain the confidentiality of your information.
After you place an order on our Website, you may need to make payments for the services you have ordered. In
order to process your payments, we use a number of third-party payment processors. Your payment will be
processed by the payment provider you choose to process your payment via a payment gateway. If you give us
banking or other payment mode details, we solely use such details to process payment refunds, if any, to you.
The third-party payment processors we use also collect, use, and process your information, including payment
information, in accordance with their respective privacy policies.
To ensure that the security and integrity of the Website is safeguarded, Cactus Foundation may monitor your
Personal Information. Cactus Foundation may under certain circumstances engage a trusted third-party service
provider for the purpose of managing the technical operations involved in hosting the Website.
We will share the Personal Information, if disclosure was required by law, rule or regulation or was in
response to a valid order of a court or authorized agency of government or other legal process. We may be
required to process Personal information for legal and compliance reasons, such as the prevention, detection, or
investigation of a crime, loss prevention or prevention of fraud. We may also use Personal Information to meet
our internal and external audit requirements and for information security purposes.
International Transfer of Personal Information:
To facilitate our global operations, we may transfer and access your Personal Information across geographical
borders to our subsidiaries or affiliates or service providers working on our behalf in other countries with
different data protection laws that may not be on par with that of the origin country. A transfer of personal
information has a broad meaning and occurs when information is communicated, moved, accessed or otherwise sent
outside your country.
To the extent that it may be necessary, and solely for the purposes of providing the service available on the
Website to you, we may disclose to such third party any of your Personal Information that may be necessary for
the procurement of services from the third party.
In cases where personal information would need to be transferred outside of a country where Cactus Foundation
operates, towards other jurisdictions, specific requirements may apply for such Transfer to be allowed. We may
also transfer personal information to a third party located outside your country of origin without having to
implement the above measures if you have given consent to us for the transfer of your Personal Information.
As of now, your Personal Information is being transferred via internet to a third-party service provider Amazon
Web Services in either Singapore, India, USA or Japan for hosting/back-up the data on cloud. The data is
encrypted at rest and in transit.
By using the services, you expressly agree to the transfers of personal data to third countries where this
requires your consent.
As a Data Processor:
We shall use and process the information or data we collect through Data Controllers/Controllers (“Business
Partners”) as per the instructions given by Controllers and in compliance with the terms and conditions
applicable to Processors under the Controller/Processor Binding Agreement entered with the Controllers and
applicable Regulations. We agree not to process such information to sub-processors (Sub-contractor), unless
prior written consent is sought from the Controller, and in the event where general consent has been given by
the Controller, we shall inform the Controller of any new sub-processor. We shall have the same contractual
obligations reflected with the sub-processors as agreed with the Controller and assume complete responsibility
for the actions and inactions of such sub-processors.
Upon written request from the Controller, we agree to delete or return all the Personal Information or data to
the Controller after the end of the provision of services relating to processing, unless there is a legal
obligation or basis for us to retain a copy of such information or data for further processing.
In addition to implementation of appropriate technical and organizational measures to ensure an appropriate
level of security, we shall make available to the Controller all information necessary to demonstrate compliance
with our obligations and allow the Controller or another auditor appointed by the Controller for conducting
audits, including inspections, to demonstrate that processing meets the requirements of the Regulation, and
ensure the protection of the rights of the data subject.
3. Children’s Personal Information
Cactus Foundation does not knowingly collect any Personal Information from children under the age of 18. If you
are under the age of 18, please do not submit any Personal Information through our websites or service(s). We
encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this policy
by instructing their children never to provide Personal Information through our service(s) or websites without
their permission. If you have reason to believe that a child under the age of 18 has provided Personal
Information to us through our websites or service(s), please report to us and we will endeavor to delete that
information and terminate the child’s account from our databases.
4. Retention of Personal Information
We retain Personal Information that you provide us as long as an account is active or as needed to provide the
service(s) or as necessary to comply with our legal obligations, maintain accurate financial and other records,
resolve disputes, and enforce our agreements. If you wish to terminate your account or request that we no longer
use your Personal Information, please contact us.
We will retain your information for no longer than necessary, taking into account the following:
the purpose(s) and use of your information both now and in the future (such as whether it is necessary to
continue to store that information in order to continue to perform our obligations under a contract with you
or to contact you in the future);
whether we have any legal obligation to continue to process your information (such as any record-keeping
obligations imposed by relevant law or regulation);
whether we have any legal basis to continue to process your information (such as your consent);
how valuable your information is (both now and in the future);
any relevant agreed industry practices on how long information should be retained;
the levels of risk, cost, and liability involved with us continuing to hold the information;
how hard it is to ensure that the information can be kept up to date and accurate;
any relevant surrounding circumstances (such as the nature and status of our relationship with you); and
the time period your account remains active.
Cookies are data files that are sent from a website to a browser to record information about users for various
You can edit your Cookie preference or withdraw your cookie consent anytime by clicking on “Edit Your
features available on the Website.
6. Social Media Features
Our Website may include integrations with social media sites, such as Facebook, LinkedIn, Twitter, and ORCID,
the "Share This" button, or interactive mini- programs. Where we have your consent, these features may collect
your IP address and which page you are visiting on our Websites and may set a cookie to enable the feature to
function properly. Social media features and widgets are either hosted by a third party or hosted directly on
7. Security of Your Personal Information
Cactus Foundation has put in place the following security practices and procedures to protect your Personal
Information from unauthorized access, use, or disclosure:
We secure the Personal Information you provide on computer servers in a controlled, secure environment,
protected from unauthorized access, use, or disclosure
All our Information security processes are ISO/IEC 27001:2013 compliant.
All our employees and service providers have signed confidentiality agreements where they have undertaken
that they will not make any Personal Information available to anyone, unless authorized in writing by the
Personal Information will not be made available to any third party, except as provided herein or by
obtaining your prior written consent.
Wherever applicable all documents submitted are managed through a secure online job management system; the
documents that are sent to us can only be viewed by service professionals working on your assignment.
Payment-related Personal Information:
The site uses Secure Socket Layer (SSL) encryption when accepting payment- related Personal Information,
to ensure that your payment-related Personal Information is secure.
In order to protect your credit card information, all online transactions are conducted using a secure
256-bit SSL encryption signed by VeriSign. Encryption ensures that no information is accessible to unknown
parties. Cactus Foundation hereby undertakes not to store your credit card information, thereby reducing
the possibility of fraudulent charges being made by Cactus Foundation.
Our Company websites contain links to other websites, including without limitation those websites of our
affiliates. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the
said websites. We are not responsible for the privacy practices, nor do we accept any liability about the
content of such websites including those of our group companies that have their own privacy policies tailored
for the business practices and sectors in which they operate.
9. Testimonials & Public Forums
We post on our Website customer testimonials/comments/reviews that may contain Personal Information. Prior to
posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial. If
you want your testimonial removed, please contact us.
Our Websites offer publicly accessible blogs, community forums, or discussion board posts. You should be aware
that any information you provide in these areas may be read, collected, and used by others who access them. You
agree and acknowledge that the use of such information is not confidential, does not constitute Personal
10. Corporate Events
In the event Cactus Foundation goes through a business transition, such as a merger or acquisition by another
company, or sale of all or a portion of its assets, your user account and personal data will likely be among the
assets transferred. You will be notified via a prominent notice of any such change in ownership or control.
During such event, we may also disclose your Personal Information to any other third party with your prior
11. Responsibility with You
When you submit any Personal Information to us, you represent that you have the lawful right to submit the
Personal Information and agree that you will not submit any information unless you are legally entitled to do so
and that such Personal Information is true, complete, and accurate. You may not use a false email address or
other identifying information to impersonate any person or entity, or otherwise mislead as to the origin of any
applicable terms and conditions of use. You agree not to misuse any Personal Information available on our
Website or to gather it or use robots or other automated scripts, codes, or functionalities to do so. We may
immediately suspend or terminate your access to our Website without notice if we become aware that you are in
12. Opting Out and Unsubscribing
Reviewing, Correcting, and Deletion of Your Personal Information
Upon request, Cactus Foundation will provide you with information about whether we hold any of your Personal
Information. We allow users of the service(s) or Website to access, update, or modify their information by
clicking on the My account link in the Cactus Foundation navigation menu. If you provide us with your Personal
Information, you have the following rights with respect to that information:
To review the user information that you have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that you have
supplied to us
To request that your user information not be used to contact you
To request that your user information be deleted from our records
To withdraw your consent to our use of your information; please note that if you withdraw your consent, this
will not affect the lawfulness of our use and processing of your information on the basis of your consent
before the point in time when you withdraw your consent.
To Unsubscribe from Our Communications
Your registered email address will be automatically subscribed to our newsletters, which will contain
information on industry updates, author resources, upcoming webinars, latest offers, and new services by CACTUS
Foundation. You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located
on the bottom of our e-mails, or by contacting us. Customers cannot opt out of receiving transactional emails
related to their account with us.
13. Sensitive Personal Information
What Is Sensitive Personal Information?
“Sensitive Personal Information” is information about an individual that reveals their racial or ethnic origin,
political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric
information for the purpose of uniquely identifying an individual, information concerning health, or information
concerning a person’s sex life or sexual orientation.
We do not knowingly or intentionally collect sensitive Personal Information from individuals, and you must not
submit sensitive Personal Information to us.
If, however, you intentionally or unintentionally transmit sensitive Personal Information to us, you will be
considered to have explicitly consented to us processing that sensitive Personal Information.
Cactus Foundation is using and protecting your Personal Information. If we make any significant change, we will
place a prominent notice on the Website and provide an updated effective date. Your continued use of this
Website or the service(s) following the posting of any amendment, modification, or change to this Policy shall
constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Websites
or service(s) if you do not accept the terms of this policy or any modified version of this policy.
15. Contact Us
to contact our Data Protection Officer as under:
Name of Data Protection Officer
Mr. Uttam Sarkar
Contact Number (available from 10am to 6pm on working days)
10A, Shanghai International Ocean Shipping & Finance Center, No. 720 Pudong Anvenue, Shanghai, China
4F, 22, World Cup buk-ro, Mapo-gu, Seoul 039992
214 Carnegie Center, Suite 102, Princeton, NJ 08540, USA
0800 047 47 73
4F, TUG-I Building, 2-4-1 Misaki-cho, Chiyoda-ku, Tokyo, 101-0061
Cactus Communications Private Limited, B-502, Satellite Gazebo, Guru Hargovindji Marg, Andheri (East),
Mumbai 400093, Maharashtra, India.
+1 (833) 979-0061
Singapore and rest of the world
4 Battery Road Bank of China Building, #25-01 Singapore 049908